Privacy Policy

This policy explains how Prossers Recovery (Prossers WSM Ltd) uses personal information collected through this website.

What we collect

If you use the enquiry form we collect the details you enter: your name, email address, phone number, the date of transport, pickup and destination postcodes, and a description of the job. We do not ask for payment details on this website.

How we use it

We use your details only to reply to your enquiry, to discuss your job and to give you a price. We do not sell your information or use it for marketing.

Who sees it

Your enquiry is sent by email to our office. It is handled by our email and website hosting providers on our behalf. We do not share it with anyone else unless the law requires us to.

How long we keep it

We keep enquiries for as long as needed to deal with your job and for our business and legal records, then delete them.

Cookies and analytics

We use Google Analytics (Google LLC) to see how many people visit the website and which pages they use, so we can improve it. It sets cookies and collects anonymised usage information such as pages viewed and the type of device. It only runs if you click Accept on our cookie notice. If you click Reject, no analytics cookies are set. We do not use advertising cookies.

You can change your choice at any time with the Cookie settings link at the bottom of any page. Your choice is stored in your browser, not on our servers.

Your rights

Under UK data protection law you can ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. Call us on 01934 621 595 or use the contact form. If you are unhappy with how we handle your information you can complain to the Information Commissioner’s Office at ico.org.uk.